Make sure the app is installed and enabled.

1. Scroll down to the "General Settings" panel.

2. Mark "Orders Pop Up"

You can use these dynamic values instead your text input:

###{{customer.first_name}} - would show the customers first name, for example "Jason".

###{{country}} - would show the customers country, for example "US"

You can use the ###{{time_ago}} tag to dynamically display the order time.